Question 1

Do you work with insurance, and can you help with the claim?

Accepted Answer

Yes. We work with all major insurers and can coordinate the claim, supplements, and approvals to keep repairs moving.

Question 2

Do you provide vehicle pick-up and drop-off?

Accepted Answer

Yes. We offer free pick-up and drop-off in our service areas, scheduled at your convenience.

Question 3

Will the paint match my vehicle exactly?

Accepted Answer

We use computerized color matching and OEM-approved paint systems to achieve a seamless finish.

Question 4

Do you calibrate ADAS systems after repairs?

Accepted Answer

Yes. We perform required post-repair scans and calibrations for safety systems (ADAS) to restore factory specifications.

Question 5

What kind of parts do you use?

Accepted Answer

We prefer OEM parts whenever possible. If alternatives are used, we discuss options with you and your insurer.

Question 6

How long do repairs usually take?

Accepted Answer

Repair time varies by damage severity and parts availability. We update you regularly and provide an estimated completion date after the teardown and insurer approvals.

Question 7

Do you offer a warranty?

Accepted Answer

We provide a lifetime workmanship warranty for as long as you own the vehicle, plus manufacturer warranties on parts and finishes.

Question 8

Can I get an estimate online?

Accepted Answer

Yes. Use the contact form to upload photos and details. We’ll provide a preliminary estimate and confirm after in-person inspection.

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Silver Lining Collision

DALLAS AREA

FORT WORTH AREA

HOUSTON AREA